Welcome to Union Makuta, a payment-gateway and aggregator service operated by Astra Origin SARL (hereinafter referred to as “Union Makuta,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, or payment services.
By using Union Makuta, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information necessary to provide secure and compliant financial transactions:
a. Personal Identification Data
- Full name
- Email address
- Phone number
- National ID or passport
- Date of birth
- Address or location
b. Financial and Transactional Data
- Mobile-money account numbers (Airtel Money, M-Pesa, Orange Money, etc.)
- Bank account details (where applicable)
- Transaction history, payment amounts, and merchant IDs
- Billing information and payment method metadata
c. Technical and Usage Data
- IP address, browser type, device information
- Login data and access timestamps
- Cookies and session identifiers
- Error logs and diagnostic data for fraud detection
3. How We Use Your Information
Your data is used strictly for legitimate business and compliance purposes, including:
- Processing and confirming transactions
- Verifying identity and preventing fraud
- Providing customer support and dispute resolution
- Communicating updates, receipts, and notifications
- Improving our website and platform performance
- Meeting regulatory, tax, and anti-money-laundering (AML/CFT) obligations
4. Legal Basis for Processing
We process your data on one or more of the following legal grounds:
- Consent – when you register or authorize a transaction.
- Contractual necessity – to fulfill payment or service requests.
- Legal obligation – to comply with banking, KYC, and AML regulations.
- Legitimate interest – for security monitoring and fraud prevention.
5. Sharing and Disclosure of Data
Union Makuta may share limited data with trusted third parties only when necessary to deliver the service or meet legal requirements:
- Licensed mobile-money operators (Airtel Money, Vodacom M-Pesa, Orange Money, Africell Money, etc.)
- Partner banks and financial institutions
- Payment processors and technical infrastructure providers (e.g., Hostinger, AWS, Cloudflare)
- Regulatory or law-enforcement authorities when required by law
We never sell your personal information to third parties.
6. Data Storage and Security
We use secure cloud servers and industry-standard encryption (SSL/TLS) to protect all user information.
Access to your data is restricted to authorized personnel only.
All data transmissions between your device and our servers are encrypted end-to-end.
7. Data Retention
We retain your information only as long as necessary for legal, regulatory, and operational purposes.
When data is no longer required, it is safely deleted or anonymized in compliance with data-protection laws.
8. Cookies and Tracking
Union Makuta uses cookies and similar technologies to:
- Maintain secure sessions
- Improve performance and analytics
- Personalize user experience
You can manage or disable cookies through your browser settings, but some functions of the platform may not work properly if cookies are disabled.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to or restrict certain types of processing
- Request data portability
To exercise any of these rights, please contact us at privacy@unionmakuta.com.
10. International Data Transfers
Your data may be stored and processed on servers located outside your country (for example, within the EU or other secure jurisdictions).
In such cases, Union Makuta ensures adequate data-protection safeguards consistent with international standards.
11. Children’s Privacy
Union Makuta services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
If we become aware that we have collected such data, it will be deleted promptly.
12. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with the revised date.
You are encouraged to review this policy regularly to stay informed.